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Questions

Getting in touch with LopeBase, in plain terms.

Something else? Email us.

Who reads these messages?

Someone on the LopeBase team, not a ticket queue. We reply from the email you wrote to.

Is this the right place to report a security issue?

Yes. Choose "Security" as the topic and include enough detail to reproduce it. We reply by email once we have looked at it.

I have a billing question. Will this reach the right person?

Yes. Choose "Billing" and mention your workspace name or the email on the account, so we can find it quickly.

Can I email you directly instead of using the form?

The form is the fastest way to reach us, and it sorts your message by topic before anyone reads it.

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